ONLINE. IN-STORE. EVERYWHERE. SEAMLESS.
From e-commerce platforms to personalization engines to store operations, we help retailers deliver seamless customer experiences and drive profitable growth. We unify disconnected online and store systems into one omnichannel operation — fast storefronts, real-time inventory, personalised experiences, and frictionless fulfilment that win customers back from the marketplaces.
ONE
CUSTOMER.
EVERY
CHANNEL.
A single, seamless experience wherever your customer shops.
Modern retail is not online versus in-store — it is one customer moving fluidly between both. We cut through the channel silos and implement the platforms that unify them: headless commerce, unified inventory, real-time personalisation, and omnichannel fulfilment that turn fragmented systems into one seamless experience and fragmented data into compounding revenue.
The principles behind every retail system we build.
Retail technology has to perform under real pressure — peak-season traffic, thin margins, and customers who expect Amazon-grade experiences everywhere. Every system we build is grounded in these commitments so what we deploy converts, scales, and holds up when it matters most.
The Customer Doesn't See Channels
Shoppers don't think in terms of web, app, or store — they expect one brand, one cart, one experience. We build every system around the customer journey, not the org chart, so the experience feels seamless no matter where it happens.
What We Do
We help businesses transform and thrive in the digital era by providing strategy, architecture, implementation, and optimization services.
NineXGroups is a global technology consulting and services company that helps businesses transform and thrive in the digital era. We bring together strategy, architecture, implementation, and optimization services to help businesses build scalable, intelligent, and future-ready systems.
We bring together strategy, architecture, implementation, and optimization services to help businesses build scalable, intelligent, and future-ready systems.
One partner. Six practice areas.
Endless impact.
E-commerce Platforms
Storefronts that load fast, convert hard, and never go down at peak
We build headless commerce platforms, B2C and B2B storefronts, and mobile commerce — engineered on Shopify Plus, Adobe Commerce, Salesforce Commerce Cloud, and BigCommerce, or fully custom. The result is faster page loads, higher conversion, and rock-solid uptime through your busiest sales periods.
Personalisation & Customer Data
Every shopper sees the store built for them
We implement customer data platforms (CDP), personalisation engines, product recommendations, dynamic pricing, and segmentation — powered by Segment, Adobe Real-Time CDP, Dynamic Yield, Bloomreach, and Salesforce Data Cloud — lifting average order value, conversion, lifetime value, and repeat purchases.
Inventory & Fulfilment
One source of truth for stock, everywhere it lives
We deliver unified inventory visibility, buy-online-pickup-in-store (BOPIS), ship-from-store, distributed order management, and returns management — cutting stockouts, accelerating fulfilment, reducing inventory cost, and keeping shelves and warehouses in sync across every channel.
Store Operations
Bring digital intelligence onto the shop floor
We modernise stores with POS and mobile checkout, clienteling and assisted selling, store analytics and workforce management, digital signage and in-store tech, and store inventory management — turning physical locations into connected, data-driven extensions of the brand.
Order Management & Marketplace
Orchestrate every order across every selling channel
We build order management systems and marketplace platforms that route, fulfil, and track orders from any channel through any node — unifying web, app, store, and partner marketplaces into a single distributed order flow that scales with demand.
CLIENT SUCCESS METRICS
MEASURED OUTCOMES
ACROSS REVENUE,
OPERATIONS, AND
ADOPTION.
Challenge
online and store systems completely disconnected
unified inventory visibility across channels
poor mobile experience losing buyers
losing market share to Amazon
fulfilment and checkout friction at every step
BUSINESS PAIN
DISCONNECTED. OUTPACED.
Solution
Headless commerce on Salesforce Commerce Cloud
Unified inventory platform across channels
Mobile-first storefront redesign
Personalisation powered by Dynamic Yield
Buy-online-pickup-in-store & ship-from-store
IMPLEMENTED SYSTEMS
UNIFIED. OMNICHANNEL.
Results
growth in online revenue
of online orders now use BOPIS
improvement in inventory turns
faster page load times
uptime during peak periods
market-share gain in 5 years
BUSINESS OUTCOMES
MEASURABLE. SCALABLE.
SMART
INVEST
GROUP
New development
Old Country Hall
Truro, Cornwall
SMART
INVEST*
GROUP
INSIGHT
Why smart property investors should choose new-builds
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